Helpdesk

Before You Sign Up 3

• Does it cost money to use ImTunedIn?
• Why am I getting a ImTunedIn invitation from a friend?
• How old must I be to create an account?

Creating an Account 3

• How do I sign up for ImTunedIn?
• How do I complete the signup process and confirm my email address?
• Why did I receive a confirmation email from ImTunedIn?

Login & Password 5

• How do I log into my ImTunedin account?
• How do I change my password?
• How do I log out or sign out of ImTunedIn?
• I can't log in.
• Why I am not directed to my profile page when logging in?

Creating a Profile 1

• What is a Profile?

Profile and Cover Photos 2

• Upload a Profile Photo
• How do I add or change my cover photo?

Add Friends 4

• How do I find friends on ImTunedIn?
• How do I make sure that my friends can find me on ImTunedIn?
• Why can't I find my friend?
• Who can invite me to be a friend?

Invite Friends 1

• How do I invite friends that are not on ImTunedIn?

Pending Friend Requests 2

• How do I accept or reject a friend request?
• I've added someone as a friend, but they didn't receive the request.

Removing Friends 1

• How do I delete/unfriend?

Sharing your profile 1

• How do I share my profile to clients?

Creating a Band Profile 1

• Why do I need to create a band profile? How do I create a band profile?

Band Profile and Cover Photos 2

• Upload a Band Profile Photo
• How do I add or change my band cover photo?

Adding Band Members 4

• How do I join a band?
• How many bands can I join?
• How do I add more band members to the band?
• Can I add band members that I am not friends with in ImTunedIn?

Removing Band Members 1

• How do I remove a member of the band?

Band Admin Management 2

• How many admins can a band have? How do I add an admin?
• How do I remove/ delete a Band?

BandCal Basics 3

• What is BandCal?
• What does the S, P, R, L and G that appear in the calendar stand for?
• Why is my BandCal not displaying correctly in my browser?

Creating & Editing a BandCal Events 2

• How do I create an event for a band?
• How do I duplicate an event in BandCal?

Deleting an Event in BandCal 1

• How do I delete an event in BandCal?

Using BandHelp 2

• What is BandHelp?
• How do I use BandHelp?

BandChat Basics 1

• How does BandChat work?

Security 2

• What happens if I come across an inappropriate or offensive profile?
• Is my email and password store on a secure server?

Privacy 3

• I don't want anyone to see my profile. How do I make my profile not searchable?
• Can other friends and band members see my calendar? Is it private?
• Will BandHelp reveal my calendar events to the band leader/ admin?